
Last weekend, the much hyped film Snakes on a Plane opened and took home a tepid $15 million dollars at the box office. The film’s release was preceded by months of rabid Internet interest, with thousands of people creating all kinds of Snakes on a Plane tributes, mash-ups, and even T-shirts; indeed, the film--before it even opened--attained the kind of cult status which it normally takes a movie years to achieve (a la “I see dead people” or “Show me the money”). So the eventual lower-than-expected gross from the opening weekend was a bit of a shock and a genuine disappointment to many in the advertising industry. The thinking had been, because it had been so talked about and feted online, that all of that intense interest and activity would translate into dollars at the box office. Well, it didn't, and lots of media outlets used this fact to let the wind out of the sails of online marketing in general, and yet I think this is totally wrong argument. True, the online hype didn't spur people to actually go and see the movie, but this has been a classic hallmark of advertising and marketing since the industry's inception. In the past few years, in fact, there have been great examples of amazingly successful marketing campaigns which managed to catch fire with the public's imagination, but which didn’t necessarily then translate into great windfalls of cash or increased sales of the products they were ostensibly promoting. One of the best cases of this was Pets.com, an Internet company which--despite have a great marketing campaign, and memorable catch phrase-filled commercials featuring an instantly lovable sock puppet mascot--quickly went out of business. True, this was back in the dotcom era when most businesses were focused on their advertising campaigns instead of their business plans. However, to have that kind of recognition in the marketplace and have it not translate into sales is, unfortunately, common in this industry. Taco Bell's tremendously successful "Quiero Taco Bell" campaign from a few years ago was also a huge success with the public, but it didn't end up selling more tacos. Same with the Budweiser "Whassup" campaign; everyone knew the catch phrase, and loved the commercials, but it didn't end up selling any beer (in fact, sales of Budweiser actually fell during that period). Snakes on a Plane is merely the latest example of what has been common in traditional marketing for years, proving that catch-phrases and cultural awareness do not always translate into dollars and cents. In fact, for me the real hallmark of the Snakes on a Plane phenomenon is that it shows that online marketing has truly come of age, and that it is now on equal footing--with all of the positives and negatives that that brings--with traditional marketing. Internet marketing has now become everyday marketing, and all of this recent schadenfreude about the soft debut of Snakes on a Plane should be tempered against these facts. And in terms the catch phrase of the old Pets.com ads, “Because pets can’t drive,” I guess that’s why the snakes were on the plane…